Thigbe Referral Program Terms & Conditions
Effective Date: 12/18/2025
These Referral Program Terms & Conditions (“Terms”) govern participation in the Thigbe Referral Program (“Program”). By participating, you agree to be bound by these Terms.
1.1. The Program is open to all individuals and organizations eligible to refer new customers to Thigbe LLC (“Referrers”), including existing customers and partnered charities.
1.2. Referrers must be at least 18 years of age and residents of the United States, unless otherwise approved by Thigbe.
1.3. Only new customers are eligible to be referred.
Current or previous Thigbe customers, including those adding an additional service location, are not considered new customers and are not eligible referrals.
1.4. Referred Customers must enroll in Thigbe’s standard electricity broker product in a deregulated area of Texas.
2.1. Referrers may share their unique referral link or referral code with eligible individuals or organizations (“Referred Customers”).
2.2. A referral is considered valid only when:
2.3. Referrals are not valid for:
3.1. Referrers will receive $20 USD for each Qualified Referral.
3.2. A “Qualified Referral” is defined as a Referred Customer who:
3.3. Referral rewards are issued only after the Referred Customer’s first successful bill payment is confirmed and eligibility is verified.
4.1. Referral rewards are currently paid via ACH direct deposit.
4.2. Referral rewards are processed on a weekly basis.
4.3. Payouts are issued during the week following the week in which the Referred Customer pays their first bill.
4.4. Payment methods and payout timing may change in the future at Thigbe’s discretion.
4.5. Thigbe does not guarantee payout by any specific date, including holidays or calendar year deadlines.
5.1. If a Referred Customer’s payment is reversed, disputed, refunded, or otherwise invalidated, Thigbe may, at its discretion, withhold, reverse, or recover the associated referral reward, whether before or after payout.
6.1. Partnered charities may participate in the Referral Program.
6.2. Referral credits earned by partnered charities will be paid as part of Thigbe’s normal donation and charitable contribution processes.
7.1. Referral rewards may be considered taxable income.
7.2. Referrers are solely responsible for any applicable taxes resulting from referral rewards.
7.3. Thigbe may require tax documentation, including but not limited to IRS Form W-9, prior to issuing payments to customers receiving more than $600 in referral rewards during a fiscal year.
8.1. Thigbe reserves the right to review, investigate, and validate all referral activity.
8.2. Thigbe may withhold or deny referral rewards if it determines, in its sole discretion, that:
8.3. Attempts to manipulate or exploit the Program may result in disqualification and forfeiture of unpaid referral rewards.
9.1. Thigbe reserves the right to modify, suspend, or terminate the Referral Program at any time, with or without notice.
9.2. Changes become effective upon posting updated Terms on the Thigbe website.
10.1. Participation in the Referral Program does not guarantee service availability, pricing outcomes, savings, or referral approval.
11.1. Thigbe is not responsible for tracking errors, technical failures, payment delays, or third-party processing issues.
11.2. To the maximum extent permitted by law, Thigbe shall not be liable for indirect, incidental, or consequential damages related to the Program.
12.1. These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
Questions regarding the Referral Program may be directed to:
Email: Service@Thigbe.com
Phone: 817-369-5678
